In ITIL, a management practice is a set of organizational resources designed for performing work or accomplishing an objective. The ITIL SVS (Service Value System) includes 14 general management practices, 17 service management practices, and 3 technical management practices, all of which are subject to the four dimensions of service management. The origins of the practices are as follows:

• General management practices have been adopted and adapted for service management from general business management domains.
• Service management practices have been developed in service management and ITSM industries:
  Availability management
  Business analysis
  Capacity and performance management
  Change control
  Incident management
  IT asset management
  Monitoring and event management
  Problem management
  Release management
  Service catalogue management
  Service configuration management
  Service continuity management
  Service design
  Service desk
  Service level management
  Service request management
  Service validation and testing
• Technical management practices have been adapted from technology management domains for service management purposes by expanding or shifting their focus from technology solutions to IT services.