ITIL 4 Acquiring Managing Cloud Services Certification Course: Agree

ITIL Reporting

5. Agree

Consumer and CSP:

Limited negotiation with standard services

Non-standard services feature negotiation

Outcomes: share expectations and understanding of service scope and service quality

Deliverables:

Cloud services standardized: limited negotiation scope

Service combination to meet requirements for optimal cost

Best prices:

Renegotiation focuses on:

SaaS bundles offer discounts:

Agree step focus:

Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course for the other chapters if you completed this Agree chapter.

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