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ITIL 4 Acquiring Managing Cloud Services Certification Course: Engage - CSP Types

Many CSPs available

Understand range to make informed choice

Choose best CSP fit

Two CSP configurations (limited scale to hyperscale):

  • Aggregate CSPs (comprehensive service offer)
  • Cloud service model specialists (focus on a few service models)
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Both CSP types provide consultants/professional services

Categorization based on cloud deployment models: private, public or hybrid specialist CSPs

Consider multi-cloud and cross-cloud: legacy vendors known as cloud service integrators

Mutliple cloud service integrators:

  • End-to-end integration
  • Cloud and legacy integration
  • Integrate multiple cloud services
  • Application integration

Aggregate CSPs work across cloud environments:

  • Modernization
  • Geographic resilience
  • Data privacy
  • Security
  • Compliance

Multi-cloud popularity growing. Multi-cloud drawbacks:

  • High investment
  • Adapting support model
  • Multiple toolsets
  • Discount reduction

Choose most suitable CSP

Have clear objectives

Examples:

  • Cloud infrastructure -> IaaS CSP
  • Automation strategy -> SaaS CSP
  • Specialist storage needs -> Niche IaaS storage CSP
  • Multi-cloud -> PaaS specialist

CSP type Advantages
Aggregate CSP

Comprehensive services

Regulated and certified

Better service level agreements (SLAs)

Financial health
Specialist CSP

Niche, tailored services

Cheaper
 

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