ITIL 4 Acquiring Managing Cloud Services Certification Course: Introduction - Types of Cloud Solution

1. General strategy for cloud service

Packaged solutions:

  • Standardized
  • Little customization

Raw resources:

  • Virtual environment
  • Develop and manage

2. Cloud service models

Infrastructure-as-a-service (IaaS):

  • Provides technology
  • Pay-as-you-use
  • Alternative to on-site resources

Platform-as-a-service (PaaS):

  • Environment for building systems
  • Save time and money using basic functionality
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  • Used by developers
  • Used to build and manage unique applications

Software-as-a-service (SaaS, important considerations: degree of customization can hinder organizational flexibility):

  • Out-of-the-box solutions
  • Quick access to standard functions
  • Secure remote access
  • Subscription service

Service model affects:

  • Architecture responsibilities
  • Organizational design
  • IT team

Type of service examples:

  • IaaS: computing, network, storage-as-a-service
  • PaaS: data, function, container, code-as-a-service
  • SaaS: enterprise resource planning, customer relationship management, office-automation-as-a-service, translation-as-a-service

3. Standard and non-standard services

Standard services: no adaption

Non-standard services:

  • Migration planning
  • Support and consultation

Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Introduction to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.

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