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ITIL 4 Acquiring Managing Cloud Services Certification Course: Introduction - Decision to Use Cloud Services

Cloud strategy aligned with:

  • Business and technology strategy
  • Architecture
  • Risk management
  • Information security policies
  • Business continuity plans
  • Sustainability policies
  • External factors including regulatory requirements

Strategy should consider:

  • Cloud value
  • Specific benefits
  • Architecture level
  • Deployment model
  • Risk management

Cloud adoptions:

  • Multiple features
  • Doesn´t realize all benefits
  • Depends on organizational culture and appetite for innovation

Balance decision-making to account for organizational objectives

Benefits and disbenefits:

Feature Benefits Disbenefits
On-demand, scalable, and elastic

Agile strategic planning

Faster speed to market

Cloud sprawl

Increased risk and cost
Cost transition form CapEx to OpEx

Shorter financial planning cycles

Greater agility

Reorganized financial processes
Pay-as-you-go

Optimizes variable cost

Improves utilization

Requires user activity quantification/pre-migration

Cost can rise suddently
Delegated responsibility

Focus on objectives

Standardized services

Functionality limited by CSP
Access to emerging technology

Innovation at reduced cost

In-house skills undeveloped
Access to advanced skills and knowledge

Innovation and applying the feature

Available from CSPs or CSP partners on a contracted on-demand basis
Reduced IT equipment usage

Lower carbon footprint

Requires strong governance
Infrastructure abstraction

Less administration

Less control

Reliance on third-party audit
Comply various governance/regulatory requirements

Enhance the consumer’s ability to meet regulatory requirements

Reliance on third-party audit or attestation
Enhanced security

More effective security controls

Only verified through third-party audit

Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Introduction to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.

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