ITIL 4 Acquiring Managing Cloud Services Certification Course: Onboard

ITIL Reporting

Cloud migration planning and execution

Data integration pipeline tools

Third-party solutions

Centralized, secure environment

Cloud migrations require monitoring

Measure baseline

Define post-migration level

One performance area can degrade

Offset by other gains

Keep tools and measurements consistent

Verify migration success

During mitration:

Variation: early indicator of an issue

Dashboard and alerts help to quickly and proactively identify issues

Performance issue better identified during migration: easier to pause and make corrections than after migration is completed

Evaluate monitoring solutions post migration

Same solution aligns with in-house monitoring

CSP solutions offer better cloud visibility

Measure service performance

Ensure quality and experience

Basis for learning and forecasting

Be successfully certified ITIL 4 Managing Professional

Study, study and study, I couldn’t be successfully certified without studying it, if you are interested...
Be successfully certified ITIL 4 Strategic Leader

With my ITIL 4 Managing Professional certification (ITIL MP) in the pocket, it was time to go for the...
Hide visual and change background color based on selection

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Stacked and clustered column chart or double stacked column chart

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Count and check empty cells of filtered columns using a macro in an excel report

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Delete rows out of date using a macro in an excel report

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Find a specific value then insert a row and more things using a macro in an excel report

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Execute a macro based on the day or time in an excel report

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List unique values then combine in one single cell all data using a macro in an excel report

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Copy/paste a range of values after finding the current date in an excel report

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Insert a row after finding a specific value in an excel report

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Copy data between 2 sheets on top or bottom using an office script in an excel report

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Use a script to copy, cut, paste, replace and delete in an excel report (part 2)

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Calculate a weighted average for a SLA and a conversation time with a formula in an excel report

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Search in different sheets then display the wanted data with a formula in an excel report

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Find the good data by matching 3 different criterias with a formula in an excel report

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Sum and count sales with a formula in an excel report

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It is important to know how long the service has been impacted by...