Cloud migrations must be planned

CSPs´resources available

Onboarding plan:

• Align consumer and CSP activities
• Consumer responsible for plan:
  • Definition
  • Implementation

Activities to be considered:

• Finalize contracts:
  • Pay provider
  • Sign third-party contracts
• Establish policies and define processes
• Prepare technical conditions:
  • Internet connection
  • Providing devices and interfaces
  • Dedicate resources
  • Align support services
  • Training

CSP onboarding:

• Resource configuration
• Monitoring and reporting
• Turning services on
• Staff allocation
• Finance activities

Consumer must:

• Understand CSP onboarding
• Adapt to accommodate

Onboarding plan accounts for:

• Current service relationship
• Initiative scope
• Current resources
• Risks

Goals:

• Smooth transition to cloud
• Migrate from one CSP to another
• Migrate between services

Plan outlines:

• Scope
• Required resources
• Timeline

Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Onboard to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.