ITIL 4 Strategic Leader Certification Course: Practices

To begin this course, go to the main page ITIL 4 Strategic Leader Certification Course.

8. Practices

1. Key definitions

Practice: a set of organizational resources designed for performing work or accomplishing an objective

Practice success factors (PSF): a complex functional component of a practice that is required for the practice to fulfill its purpose

Go back to ITIL 4 Strategic Leader Certification Course for the other chapters if you completed this Practices chapter.

Interesting Topics